Privacy Policy – lightbee.io
We care about your privacy. This page explains what data we collect, how we use it, and which third-party services help us run Lightbee.
1. What we collect
- Account data: name, email, login details.
- Technical data: IP address, browser/device information, log files.
- Usage data: how you use our service, pages viewed, interactions.
- Payment data: handled by our payment provider (Paddle). We do not store credit card details ourselves.
- Form submissions: if you use Lightbee forms, the content you or your users submit is stored securely for you. We don’t use these submissions for our own purposes.
2. How we use your data
- To provide and improve our service.
- To keep the platform secure and prevent abuse.
- To handle billing and payments.
- To provide support when you contact us.
3. Who we share data with
We only share data with trusted providers we rely on to run Lightbee:
- Hetzner Online GmbH (Germany/EU) – hosting and data storage.
- Cloudflare, Inc. (USA/EU) – content delivery and security.
- Paddle.com, Market Ltd (UK) / Paddle.com Inc. (USA) – billing and payment processing.
- OpenAI, L.L.C. (USA) – only if you use AI-powered features; some input data may be sent to their API.
4. Cookies
We use essential cookies to make Lightbee work. We may also use analytics or other optional cookies, but only with your consent.
5. Retention
We keep your data only as long as needed to provide the service or to meet legal obligations.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your data. Just contact us at [email protected]
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of the Services constitutes acceptance of the updated policy.
Contact Us
For any questions about our Privacy Policy, please contact us at [email protected].